BS
Barusch S

1 reviews | Active since Jun 2016

25 Jun 2016, 11:46

Terrible service from myway insurance

<p>My uncle and aunt were involved in a minor car accident and require car hire today but were told they cannot be helped today and only on monday because there are no senior management available today at myway and avis to authorise car hire according to the call centre agent</p>

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply30 Jun 2016, 10:57
Official

Dear Barusch,

We need to unconditionally apologise for the lapse in service you experienced initially!

Olga has been in touch to discuss your concerns with you in more detail, and to confirm that we’ve since arranged a courtesy car for you. Please give us a call if you need any further assistance in the interim!

Kind regards,

The MiWay Team