1 reviews | Active since Jan 2014
TERRIBLE SERVICE FROM MOTHAO MAKGOATHANE
I RECENTLY CHANGED BANK ACCOUNTS AND I GOT MY BANKING DETAILS CHANGED ON MY POLICY ON THE 20TH OF THE MONTH AS PER WHAT THE POLICY RECORDS STATE, NOW MIWAY HAS DEBITED THE WRONG BANK ACCOUNT AS THERE IS NO FUNDS THERE IT CAME BACK AS A REVERSED DEBIT ORDER AND THERE IS R60 BANK CHARGES SITTING ON THAT ACCOUNT NOT ONLY THAT ALSO MY INSURANCE IS NOW UNPAID DUE TO THIS *********** COMPANY, NOW I HAVE TO TAKE OFF WORK TO GO TO THE BANK TO PAY FOR BANK CHARGES THAT IS CAUSED BY MIWAY, NOT ONLY THAT ITS ALSO THE ACCOUNT THAT IM IN THE PROCESS OF CLOSING SO EVERYDAY THAT I DELAY IN CLOSING I HAVE TO PAY PRORATA BANK CHARGES WHICH IM NOT WILLING TO DO AS I HAVE DONE MY PART AS THE CUSTOMER TO UPDATE MY DETAILS BEFORE THE DEBIT ORDER, SO NOW WHO IS GOING TO COMPENSATE ME FOR MY LOSS OF INCOME FOR ONE DAY MY FUEL BILL TO DRIVE TO THE BANK AND ALSO WHO IS GOING TO PAY THE BANK CHARGES.
We’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and an agent will be in touch to assist you.
Best regards,
The MiWay Team
We’re so sorry for any inconvenience that has resulted because of this. We have passed your note on to our client services team and an agent will be in touch to assist you.
Best regards,
The MiWay Team
