Terrible service from MiWay insurances

For a while now, MiWay insurance has been my provider. I insured the contents of my home, and MiWay did not send someone to visit me to verify that the policy was adequate to protect the goods. The service I received from MiWay following a break-in incidence in May was so terrible that my evaluation with the assessor took an intimidating three hours! The examiner showed no pity, and I was still in shock. Apparently I was underinsured because they offered me a much lower payout than what I had requested. They continued to point me toward the recording. By the way, MiWay guarantees that you can access the recording whenever you want. On Monday, June 27, 2022, I made a request for the recording, but I didn't get it until today, July 26, 2022. The situation is being looked into after I escalated it to the Ombudsman.

So, this is how MiWay's passion about service delivery and innovation is...