Terrible service from MiWay Insurance

My name is David Mokhele ID Number: *** 089. MiWay Policy Number is ***3.

I have since submitted a windscreen claim (C***) last year September 2020 till today my car has not been fitted with a windscreen but i m paying my premiums every month.

Every time i inquire i get told someone will get back to me, its more than four months now. i am getting ticket fines because of cracked windscreen.

Some people from Classfit came with the wrong windscreen in December 2020 and told me they will return with the correct one but i am still waiting.

I need my car to be fitted with the correct BMW windscreen not generic windscreen as it was assessed with BMW windscreen. All my windows are original BMW.

I am paying every month but when i have to claim i get this nonsense.

I am annoyed and irritated.