mS
mxoli S

1 reviews | Active since Jan 2014

19 Apr 2018, 12:28

Terrible service from MiWay

I have been insured with Miway for 2 cars. I got involved in an accident on the 23 March 2018. I reported a claim on the 27 March 2018. I received a feedback for a "write off", but I refused and I was allowed by to shop around for a new quote. I got a quote the is within the 65% of the retail value of the car. I submitted a new quote as discussed. Miway says they do not consider my new quote, they want to write off the car anyway. Please help.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply19 Apr 2018, 12:35
Official

Thanks for bringing this to our attention. We'll get an agent to give you a call and assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply23 Apr 2018, 10:11
Official

Thanks for your note – we believe that Morné has been in touch to discuss the options available to you and we’re happy to report that a favourable solution has been found. We eagerly await your documentation which will allow us to finalise your claim.

Until such time, we urge you to give us a call if you need any further assistance.

Kind regards,
The MiWay Team