TERRIBLE SERVICE FROM CLAIMS DEPARTMENT

Submitted a claim on 01/06/2021 on app as advised. Thus far, I called the call center 5 times, 4 of which I was advised that an agent/claims manager would call back urgently to provide assistance. I'm still waiting... Yet to receive human assistance that can provide me with an update on the status of my claim. Highly disappointed and frustrated with this service. I was referred to MiWay for the excellent way in which you deal with claims. Definitely not meeting my expectations or living up to your reputation!