1 reviews | Active since May 2015
Terrible Service from Claims Consultant
<p>Claim submitted on Miway Mobile App on 28/02/2017.</p> <p> </p> <p>Hlengiwe Nhlengethwa was the allocated Claims Consultant. have still not received feedback from her. i keep having to phone in and cant get through to her. I phoned in again now and couldnt get through to her and spoke to Leon.</p> <p> </p> <p>Leon confirmed that the application has been authorised and has sent the instruction to the Provider to assist with the fixing.</p> <p> </p> <p>Have been informed that even though we had loaded the claim on the Miway Mobile App we still need to pay the full excess. false advertising.</p> <p> </p> <p> </p>
Thanks for your note and apologies for upsetting you. We have passed your note onto our claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thanks for your note and apologies for upsetting you. We have passed your note onto our claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thanks for the note and the opportunity given to respond!
Hlengiwe has since been in touch to discuss the authorisation on your claim, as well as the promotional excess discount. She’s since sent you the information as requested and we urge you to give us a call if you need anything else.
Kind regards,
The MiWay Team
Thanks for the note and the opportunity given to respond!
Hlengiwe has since been in touch to discuss the authorisation on your claim, as well as the promotional excess discount. She’s since sent you the information as requested and we urge you to give us a call if you need anything else.
Kind regards,
The MiWay Team