Terrible service from advisor and his manager . Chasing away potential clients

I just received the worst kind of service in my entire existence . I called in the Miway call center to get a quote for my cellphone and preferably add contents as well to see if I can get an affordable premium , the gentleman who answered my call WAS THE MOST UNHELPFUL person , very arrogant and wasn’t even shy to make me notice he hates his job . He prequalified me from the get go , I told him I did a previous quotation with a different company and they quoted me high so I need something more reasonable , he told me straight that he would also give me a high premium and wouldn’t make sense I do the quote . How would he even know that without even getting any of my details ? No underwriting done ? Doesn’t even have my ID matter of fact ? I cannot comprehend how someone would wake up every morning to go to work just to be an awful advisor . Being a sales person means being able to change customer’s perspective on things , selling on value , being patient and ensuring you secure their business . I asked for a manager and I was put on hold for 6mins , the manager who also didn’t apologize for this level of service just couldn’t wait to get me off the phone , his name was Ashley if I’m correct . Im actually worried what worse can one anticipate in an even of a claim ??? Wow wow wow