DR
Dylon R

1 reviews | Active since Mar 2014

22 Oct 2019, 08:44

Terrible service

For the past few days I’ve been trying to add a car, review my policy and get household content insurance with no success. Yesterday I was trying to add the household content insurance with a consultant and the call cut due to network reception and the consultant never called me back. What disgusting service. I think this is the time to move my insurance to outsurance

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Oct 2019, 10:03
Official
Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way!

We have passed your note on to the right team and an agent will be in touch soonest to assist.

Best regards,
The MiWay Team
DR
Dylon R's update23 Oct 2020, 15:45
Reviewer Update
Thank you for dealing with this swiftly. I’m satisfied.