Terrible Service - Cannot Provide Simple Quote

Called MiWay for a quote for car insurance for my son and they refused to give quote cos I didn't have his ID number. I've phoned at least 5 other companies and they were able to provide quote using his birthday. It proves that (1) MiWay have a very poor user unfriendly system and (2) if they make it so difficult just to get a quote then imagine how difficult it will be for them to (GOD forbid) settle a claim. I foresee them making unlimited unnecessary excuses to NOT settle the quote and will blame it on their systems. Even to spoke to Team Manager who was also not helpful in the least and insisted on getting ID Number. Wonder what their hidden agenda is on procuring ID Numbers... Makes you thin****

I definitely will NOT be doing business with a company that has such antiquated system and cannot provide a simple quote.