1 reviews | Active since May 2016

26 May 2016, 11:51

Terrible service - Call Center & Management

<p>Firstly: Two weeks ago, I attempted via Call Centre to increase listings on my current insurance, ZERO Listing, ZERO insurance on items.</p> <p>Secondly: Submitted a Claim with feedback that I will be contacted, ZERO feedback received</p> <p>I called again this morning, AGAIN I was assured that I will be contacted in an hour, this was 4 hours ago</p> <p>Mi-Way, PLEASE can you have a supervisor call me? PLEASE may I increase my business with you?? ***</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Jun 2016, 09:36
Official

Good day Chris,

We need to unconditionally apologise for the lack of service you experienced!

Kwena has since been in touch to discuss your concerns in detail, and he also sent you the disclaimer letter.

We urge you to get in touch should you need any further assistance!

Kind regards,

The MiWay Team