JR
Joey R

1 reviews | Active since Dec 2020

27 Jun 2023, 12:58

Terrible service at Miway: My car was stationery and a reckless driver swiped the entire drivers side leading to the damage of the sump, oil started to leak out

Terrible service at Miway: My car was stationery and a reckless driver swiped the entire drivers side leading to the damage of the sump, oil started to leak out. I contacted my insurance provider which is MiWay, they took in the car then contacted me to say the body has been repaired However they are not willing to sort the mechanical damage so in other words I'm being asked to tow my car away . What is the point of having insurance if they going to give u a car that's not in running order and ask u to sort out the rest. I'm highly disappointed with the terrible service at Miway unless they can prove to me the mechanical damage was not caused by this accident I'm not willing to entertain their nonsense which is them calling me and asking me to pay for certain parts and services. This is really not acceptable!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Jun 2023, 12:59
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team