Terrible service and ZERO COMMUNICATION

Terrible after sales service. ZERO COMMUNICATION. Approving claims, then denying the claim after the vehicle was sent to the panel beaters, an inconvenience and adding extra costs.

My vehicle was damagad by hail, MiWay approved the claim and instructed me to take it to the nearest panel beaters, i did that, only to get a call later that day to remove my vehicle or incur storage costs. The panel beater informed me that MiWay had told them not to proceed with repairs. No other information was given. This was on the 25 March 2018, I have contacted the claims handler Relebogile Teane, NO REPLY VIA EMAIL till today 25 April 2018, NO CALLS HAVE BEEN ANSWERED.

I will never use MiWay in future and make it a priority to inform friends and family of this mistake, I have given numerous references.

MiWay signs you on in an instant and forgets about the client once the deal is done.