ML
Mary L

1 reviews | Active since May 2017

18 May 2017, 11:10

TERRIBLE SERVICE AND LACK OF FEEDBACK FROM MIWAY

<p>My car was involved in a collision and reported to Miway on 4 May, it is now 18 May and there has been no reported progress to me of my claim. My car is sitting unrepaired . If I dont follow up with Miway i get no feedback. The online report says Open with no detials. You contact the call centre and get nothing concrete except its with validation.</p> <p>I was with Mutual & Federal and I regret moving my policy to this company. By now my car would be in repair and the matter moved forward. I will never recommend Miway to anyone</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply18 May 2017, 11:27
Official

We have passed your message on and someone will be in touch.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 May 2017, 11:22
Official

We’re so sorry for not getting back to you sooner than expected Mary Jane!

Bridget has since been in touch to apologise, and we’re happy to report that your claim has since been authorised. Please give us a shout should you need anything else.


Kind regards,
The MiWay Team