NB
Ntombizanele B
1 reviews | Active since Dec 2012
10 Sept 2026, 14:54
Terrible service
Was in an accident early August. Hit by a MiWay client. Submitted all documents for a 3rd party claim. To date, no progress with my claim while the car that hit me was fixed. For some reason, 3rd party claims don't warrant the same urgency for MI Way.
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Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
10 Sept 2026, 14:55We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply10 Sept 2026, 14:55
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
NB
Ntombizanele B's updateReviewer Update
11 Sept 2026, 07:39Hi MiWay, still waiting for one of your contact agents to contact me....very indicative of your service.....
NB
Ntombizanele B's update11 Sept 2026, 07:39
Reviewer Update
Hi MiWay, still waiting for one of your contact agents to contact me....very indicative of your service.....
NB
Ntombizanele B's updateReviewer Update
16 Sept 2026, 08:58It gets worse....finally advised that the claim is approved however the money can only be released in 20 working days. Quote given is almost half the amount quoted by the panel beaters which were provided by MiWay. No urgency at all on the part of MiWay...my car will be repaired next year if I am lucky. What type of service is this?
NB
Ntombizanele B's update16 Sept 2026, 08:58
Reviewer Update
It gets worse....finally advised that the claim is approved however the money can only be released in 20 working days. Quote given is almost half the amount quoted by the panel beaters which were provided by MiWay. No urgency at all on the part of MiWay...my car will be repaired next year if I am lucky. What type of service is this?