TERRIBLE SERVICE

I phoned Miway to add on a vehicle that I will be purchasing. I spoke to 3 advisors and I am still waiting for confirmation of cover. The first advisor put me on hold for 10 minutes, the second advisor assured that he would call me back and I am still waiting for that call back The third advisor tells me that there is an error on policy and they cannot access it, however she will do a manual confirmation of cover and send that to me and I still haven't received it. This service is completely unacceptable, for something as simple as amending my policy, it takes 3 advisors to do it and they still cannot get it right.