Terrible service

It seems that the only way i can get any sort of feedback is via hellopeter. I have taken my car to your allocated provider and the work that was undertaken by them was terrible. Had to take the car back and the manager at the workshop sounded very uninterested and wanted to rather refer me back to the dealership where i bought the car. I called miway and sent a few mails but no one ever gets back to me. Someone tried to call me and i cud not hear anything. There was no follow up call made from miway. I really am in the process of looking for another insurance company after been with miway for over 10 years.