NM
Nicole M

1 reviews | Active since Mar 2023

20 Mar 2023, 10:09

Terrible service!

If there was a 0 rating, I would use it. What appalling service!!! First this was my first claim in 5 years! Guys for a pothole of which the tyre replaced and the rim fixed, 6 weeks later. Went back to panel shop renew it randburg twice for issues related to repair. The agent from miway never called once me once to advise on my car, i had to deal with different agents on my car. issues with them cancelling my car rental before the 30 days up and avis then subtracting this amount form my deposit. No person so call so many times just to find out where their claim is and status. Bad , terrible service, cancel your insurance with them!!!! Still no answer on the part and the remainder of my deposit! Palesa you are a ghost that works at miway!!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Mar 2023, 08:17
Official
We’re not happy that your recent service experience was frustrating. We have passed on your concerns to the right team and an agent will get in touch with you as soon as possible to sort this out.  Best regards,
The MiWay Team