Terrible service

<p>I phoned on 10.3.17 to revise my premuim at Miway. I was assisted by Poeletso who was friendly however I was kept on the line for 30 minutes. I was initially happy that she could revise my premium however she changeed my vehicle description wothout my consent thereby putting me in jeopardy of not having cover should an accident occur. </p> <p> </p> <p>I then I had to phone back only to spend another 30 minutes on the phone with another woman who asked me the same questions after I told her that the information she sees is accurate except for my vehicle description. She still proceded in asking me the same questions and after 30 minutes my vehicle description was corrected but now my premium was substantially higher and I was told that no senior staff was on duty who could assist me.</p> <p>I am supremely dissapointed by this level of service and I am strongly considering moving my business elsewhere,</p>