Terrible service

My car was broken into on Saturday Morning, I only heard back from MiWay on Wednesday after the incident, that is 4 days later. There is no sense of urgency when processing a claim. After contacting miway multiple times and all their platforms I finally got a call from someone who as kind enough to assist me and answer my questions. Ive been with Discovery Insure for the last 6 years with zero complaints, I moved to Miway for a more cost effective premium which does not seem to be worth my while right now. Id rather pay more money for better service.