JK
Joseph K
1 reviews | Active since Sept 2020
30 Sept 2020, 21:46
Terrible Roadside Assistance
I was stuck 37km away from the repairer and your consultant advised that I need to pay R400 in order to get roadside assistance. I AM REALLY DISSAPPOINTED!!!
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Replies (2)JK
Joseph K's updateReviewer Update
30 Sept 2020, 21:50And to make things worse, I was told that is for the towing truck to be dispatched to me. What am I paying for monthly, I am paying so that I can be assisted when I am stranded but you guys made me even feel more stranded!
JK
Joseph K's update30 Sept 2020, 21:50
Reviewer Update
And to make things worse, I was told that is for the towing truck to be dispatched to me. What am I paying for monthly, I am paying so that I can be assisted when I am stranded but you guys made me even feel more stranded!
MiWay Insurance's replyOfficial
01 Oct 2020, 08:08We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply01 Oct 2020, 08:08
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team