1 reviews | Active since Jun 2017

30 Jun 2017, 16:51

Terrible quote experience

<p>Not only was the lady who helped me 'Tazneen' as far as i could hear rude but also she was so unhelpful. I didnt want to install a tracking device and she just said okay goodbye. No fighting for the sale or even giving me a different option. I really wanted to move my risks to Miway but after that service and having to ask them 3 times to give me a call i think they should rather leave it. I will remain where im treated like a valued client at a slightly higher price. </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Jun 2017, 17:16
Official

We have passed your message on and we'll get someone to give you a call. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply05 Jul 2017, 16:13
Official

This is not on and we are so sorry to hear that our agent made you feel undervalued. We assure you that we will provide training to prevent similar instances from happening again.

Thanks for giving ****er a chance to step in and help and please let us know if you need help with anything else!

Kind regards,
The MiWay Team