Terrible Experience Adding New Car

Been a customer since 2014- and my experience adding a new vehicle has been a disaster from start to end. I have no peace of mind because Netstar failed to show up or phone me on installation days. and then today I can't get hold of anyone - just on the phone to a bot.

One person at MiWay says my car is covered because I'm waiting for Netstar (supplier delay), another person says I am not - YET I AM CURRENTLY PAYING.

Nobody at MiWay wants to take any accountability to arrange with Netstar themselves - or phone me back - they told me someone will phone me before the end of today - nothing - again.

The car is sitting parked because I don't have peace of mind to know if it's actually insured or not - because I am getting conflicting advice.

The person at MiWay only told me I need a tracker installed at my own cost right at the end of the quotation too. The quotation paperwork itself says "No" where it lists a tracker.

I've been with MiWay since 2014 with multiple products insured. This experience has left a very sour taste in my mouth.