LF
Louise F

1 reviews | Active since Nov 2012

07 Dec 2016, 13:20

Terrible experience

<p>After having issues and unprofessional service from miway I opted to cancel my policy on the 5th of November. Miway assured me my policy will be deactivated on the 5th of december. I just called in, 7th of December to double check and the client services told me my policy is still active. They keep transferring me to cancellations but no one answers</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply07 Dec 2016, 14:07
Official

Thanks for bringing this to our attention, we will look into this and get someone to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply08 Dec 2016, 16:23
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Mmathapelo has since been in touch to assist you with your policy and she also confirmed cancellation of your policy. We’re sorry that you’ve decided to cancel your policy with us and we urge you to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team

Best regards,