TM
Thembeka M
1 reviews | Active since Oct 2014
05 Feb 2026, 14:43
Terrible emergency claim experience
I had an emergency incident on the 27 January 2026. I lodged complaint with Miway no reply. It was an emotionally provoking claim not the peace of mind as Miway promised when I took out the cover. The money ******ion is what really got me very upset.
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MiWay Insurance's replyOfficial
05 Feb 2026, 14:44It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply05 Feb 2026, 14:44
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team