1 reviews | Active since Jul 2016
TERRIBLE CUSTOMER SERVICE
<p>I had a problem with my personal details and phoned MiWay to speak to one of their consultants. So the consultant were very helpful and took al the information he needed and said he'll update my banking details in order for my debit order to go off that day. He even asked for a referral here on Hello Peter. Later that day I received an email with my 'updated policy' only to find that nothing were changed. I filed a complained and sent emails and tried phoning again but were put on hold everytime! This is so disappointing
Good day Charlene
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.
We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Good day Charlene
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you. Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.
We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team