UJ
Umesh J

1 reviews | Active since Aug 2018

26 Sept 2018, 08:02

Terrible claims experience

Poor claims experience. I had a minor damages on my vehicle after 4 years of cover with Miway and there assessor has recommended using USED parts on my vehicle to fix it.

the claim took one week to approve, by the time the Assessor sourced used parts to halve the cost of the repairs.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Sept 2018, 08:34
Official

We are really sorry to hear that you feel let down. We will be in touch to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply10 Oct 2018, 15:33
Official

Thank you for your message – we value your feedback. We believe that Kgomotso has since given you a call to discuss your concerns with you in more detail. He has also sent you an email for more clarity. Should you need anything else please don’t hesitate to give us a call.

Best regards,
The MiWay Team