LF
LF F

1 reviews | Active since Jun 2016

10 May 2017, 04:57

Terrible claim experience

<p>Our car was stollen on the 7th of March 2017, we have submitted every single document requested by these ******* including deregistration documents and keys for the car a month ago. To date there is no email or phone call to explain what we are waiting for. Follow up after follow up they stopped to respond to my emails. What ******* serve is this. They put a front as if they care about your wellbeing now they have to pay the claim and they dissapear. </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply10 May 2017, 08:22
Official

Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply16 May 2017, 16:30
Official

Please accept our sincere apology for the lack of service Lerato!

Kefiloe has since been in touch to discuss the authorisation on your claim, and to apologise for the delays on your claim. We’re also happy to report that the claim has been settled and we urge you to give us a call should you need anything else.


Kind regards,
The MiWay Team