SL
Sello L
1 reviews | Active since Aug 2017
25 Nov 2021, 09:56
Terrible and slow respond on my claim
I have submitted my claim(Claim Number: C***) for my car that was involve in a accident, it took Miway 4 days to arrange a towing. they took my car to panel beater. panel beater advise them that the bonnet need to replace. since panel beater says this to them they have not even given them feedback. i can also confirm that their claim representatives does not even call you to update you nothing, alot of time she's not even reachable.
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Replies (2)
MiWay Insurance's replyOfficial
25 Nov 2021, 12:24We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply25 Nov 2021, 12:24
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
SL
Sello L's updateReviewer Update
25 Nov 2021, 15:07sorry will never fix my car, you must sort out all the bad service
SL
Sello L's update25 Nov 2021, 15:07
Reviewer Update
sorry will never fix my car, you must sort out all the bad service