1 reviews | Active since Feb 2014
Telemarketing - P***2
So on the 02 Jan 2018 @ 08:15am i get a call from a Miway telling me about a quote i did a while back and wanting me to get a quote and change to them if they beat my current insurance quote or pay me R 400 if they couldn't, i dismissed the call.
At 02 Jan 2018 @ 09:43am got a call again with the same storyline and i took the time and listened and most unfortunately they couldn't beat my current premium and Siyanda " team leader" requested that i send him my policy schedule to compare if all the details i gave were correct and that someone would give me call to arrange for my banking details to be paid the R 400 challenge.
So on the 02 Jan 2018 10:38 sent my policy schedule and no call.
So again today 04 Jan 2018 @ 11:00am i get a call from Miway still selling me insurance and i told the guy that you're the 3rd person I'm speaking with from Miway and i was told i would get a call for the four hundred rand challenge and no-one has called but I'm still getting a call from Sales and he promised me that he will escalate the call and some1 would call me.
So FALSE ADVERTISING is what you did and failed to deliver on your so called R 400 challenge like OUTSURANCE.
below is the message you sent on ********** on the 02 Jan 2018 @ 10:00
P ********** 2
Good day, please forward us your policy schedule to this email address
**********
Att: SIYANDA/EUNICE R400 challenge
Kindly email us your policy schedule not older than 3 months Ref#: P ********** 2
We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We’re so sorry to hear this and we can assure you that this is not the MiWay way. An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We’re sorry to hear that you feel this way and assure you that it is never our aim to frustrate you in any way. ****er has confirmed that the money has been paid and certain to improve on our service delivery.
Please don’t hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We’re sorry to hear that you feel this way and assure you that it is never our aim to frustrate you in any way. ****er has confirmed that the money has been paid and certain to improve on our service delivery.
Please don’t hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
