HK
Heinrich K
1 reviews | Active since Feb 2014
02 Mar 2016, 12:19
Technical fault
I updated my policy last week through the call center. When it was time for me to be informed about my new monthly premium, a technical problem occurred on my profile. The technical department is supposed to fix the problem before I can get my new premium and my updated documents.<br> <br> Till today I am awaiting feedback and I can't log in to my online profile.
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Replies (1)
MiWay Insurance's replyOfficial
10 Mar 2016, 16:02Hello Heinrich55,
We're so sorry for keeping you waiting initially and for any hassles we have caused you!
Merilyn has since been in touch to assist and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
We're so sorry for keeping you waiting initially and for any hassles we have caused you!
Merilyn has since been in touch to assist and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply10 Mar 2016, 16:02
Official
Hello Heinrich55,
We're so sorry for keeping you waiting initially and for any hassles we have caused you!
Merilyn has since been in touch to assist and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
We're so sorry for keeping you waiting initially and for any hassles we have caused you!
Merilyn has since been in touch to assist and we thank you for giving us another chance to make things right.
Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,