BR
Barend R

1 reviews | Active since Jan 2014

10 Oct 2016, 12:14

Takes forever to call back

<p>I have requested a call back 4 times on the website, app and with the web chat. I have yet to receive a call back.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply10 Oct 2016, 12:39
Official

Thanks for taking the time to comment. We have passed your notes on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply11 Oct 2016, 09:40
Official

Thanks for bringing this to our attention and we apologise for the slow turnaround time you experienced initially! Bongiwe has since been in touch to update your policy and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Best regards,
The MiWay Team