1 reviews | Active since Aug 2011
TAKEN FOR A RIDE BY MIWAY INSURANCE
I attended a funeral in Nelspruit on Friday,on my return on Saturday,i got a car breakdown just in Bronkorstspruit,i called mi-way for road assistance, i was shocked to be told i'm covered for 40KM radius,my GPS was 51KM to PTA 30min drive,i was told there was no technician only towing to 40KM and i should pay R 920+ to cover the 40KM to home.I said i do not have the cash,cant they debit on my account, i was left to decide whether they store my vehicle or drop me at least near Pretoria at sasol filling station.I was not treated like a customer, what you on TV is just PR to lure customers,Furthermore, mi-way had the guts to lie, i'm very annoyed when i receive a notification sms saying "Case C007A2B-Hyundai Tuscon has been delivered to ?Ave, Lotus Gardens, Pretoria, 0025, South Africa,this is absurd and a fallacy as this is real bad service and misleading to customers.
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. One of our agents will be in touch with you to discuss your concerns.
Best regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. One of our agents will be in touch with you to discuss your concerns.
Best regards,
The MiWay Team
We understand your unhappiness and we again apologise for any inconvenience we have caused you. Michael has been in touch to set your mind at ease and to assure you of our commitment to always deliver awesome service.
Please give us a shout if you need anything else!
Kind regards,
The MiWay Team
We understand your unhappiness and we again apologise for any inconvenience we have caused you. Michael has been in touch to set your mind at ease and to assure you of our commitment to always deliver awesome service.
Please give us a shout if you need anything else!
Kind regards,
The MiWay Team
