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nadine janse van rensburg
1 reviews | Active since Oct 2017
26 May 2023, 12:08
Take my money before...
Take my money before my debit date!! I will look for other insurance
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
26 May 2023, 12:09We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply26 May 2023, 12:09
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
31 May 2023, 16:29Hi there, Nadine! We have received your complaint regarding the early debit of your premium from your account and we sincerely apologise for the inconvenience this has caused you. We confirm that this is a system issue and we have rectified it. You will no longer be debited before your agreed debit date. Thank you giving us the opportunity to turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply31 May 2023, 16:29
Official
Hi there, Nadine! We have received your complaint regarding the early debit of your premium from your account and we sincerely apologise for the inconvenience this has caused you. We confirm that this is a system issue and we have rectified it. You will no longer be debited before your agreed debit date. Thank you giving us the opportunity to turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team