MS
Marlene S
1 reviews | Active since Apr 2014
09 Oct 2018, 09:34
System error
I've been trying to submit a claim via the app, via Online and per e-mail. The system gives me an error every time. Assistance has been requested and promised on various occasions. Since 21 September 2018. I've been very successful in the past, therefore it is very frustrating.
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
09 Oct 2018, 09:38Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We can assure you that is not the MiWay way. An agent will be in touch to assist you shortly.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply09 Oct 2018, 09:38
Official
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We can assure you that is not the MiWay way. An agent will be in touch to assist you shortly.
Best regards,
The MiWay Team
Best regards,
MS
Marlene S's updateReviewer Update
09 Oct 2018, 10:31Thanks
MS
Marlene S's update09 Oct 2018, 10:31
Reviewer Update
Thanks
MiWay Insurance's replyOfficial
10 Oct 2018, 16:25Thank you for bringing this to our attention – we are sorry for the hassles you experienced. We believe that Dudu has since been in touch to assist you and we are happy to hear that you are pleased with the feedback.
Should you need anything else, please don’t hesitate to give us a call.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply10 Oct 2018, 16:25
Official
Thank you for bringing this to our attention – we are sorry for the hassles you experienced. We believe that Dudu has since been in touch to assist you and we are happy to hear that you are pleased with the feedback.
Should you need anything else, please don’t hesitate to give us a call.
Best regards,
The MiWay Team
Best regards,