CV
Carla V

1 reviews | Active since Sept 2017

07 Sept 2017, 15:17

Surprisingly good service and efficient staff

6 days after purchasing a new vehicle and insuring through MiWay for the first time, my vehicle was rear-ended & had extensive damage. At first I tried to claim directly from the responsible party (insured by Renasa), as I did not want such a huge claim reflecting on my profile & obviously did not want to have to pay the excess, what a terrible experience!! 3 weeks and numerous e-mails & phone calls later I get a ridiculous offer form Renasa, not even enough to cover the damages. I end up claiming through MiWay, who declares my vehicle a write off , collects it and pays out the full insured amount within a week!! Thank you MiWay for making this terrible experience bearable with good service!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Sept 2017, 16:41
Official

It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive service experience with us and for showing recognition where it is due. We’ll be sure to do the same!

Best regards,
The MiWay Team