AM
Antoinette M

1 reviews | Active since Mar 2018

11 Mar 2021, 15:21

Superb service from Miway.

Superb service from Miway. On the 20th Feb 2021 I was in involved in an accident (with a car that I had recently purchased, on the 30th Jan). However, I have been with Miway since 2015 and never had issues with them, even on my first clam. And I would like to commend them on this one, was involved in a head-on collusion which left my car in total dismantlement. My car was assigned to a Pieter Janneke, whom from the moment he engaged with me was very professional and most importantly compassionate as he would enquire about my well being before getting into the business of things and I was kept up to date re progress every step of the way. it took approximately 2,5 weeks for the entire process to be finalised, including payout...I'm extremly impressed and most importantly I given world class service by the team...Thank you!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Mar 2021, 16:33
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Pieter is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment!  Best regards,
The MiWay Team