RM
Rashika M

1 reviews | Active since Feb 2016

15 Feb 2016, 21:09

Superb service

Lorraine Cindi from Miway was simply remarkable with respect to her service when she called me.<br> It is a long tedious process for a client to call insurance companies to under write a policy or enquire about an add on, but Lorraine really made the process painless and very gratifying. She was not only courteous and professional, she also had a great knowledge of the product and offerings and was quick with capturing all the data. She also called me after hours at my request, thereby staying a lot longer than her usual business hours which I am very grateful for. She is an outstanding call centre agent and it was a pleasure to talk to her. Her helpful nature and great service is outstanding, which does Miway Proud.<br> Well Done Lorraine - keep up the great work. We appreciate you :)<br> Regards, Rash

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Feb 2016, 11:01
Official
Hello RMathadeen,

We are thrilled to hear that Lorraine was able to impress you by delivering world-class service.

Best regards,
The MiWay Team

Best regards,