CM
Collen M
1 reviews | Active since Nov 2012
16 Apr 2021, 15:26
Superb customer service
I bought a car and was not fully informed of which which tracking device is MiWay approved for my car and as a result I installed the wrong tracking device. Although I was upset that I wasn't given the correct information from the onset, Tiisetso Setsiba was calm enough to tell me which tracking device I needed to install and also managed to calm me down. Thanks Tiisetso Setsiba for your patience and superb customer service. You are a star!!!
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
16 Apr 2021, 16:48Thanks for taking the time to share your positive service experience with us and for showing Tiisetso the recognition he deserves. We're so glad to hear that he was able to turn things around and that he left you with a smile on your face - we'll make sure he gets your message!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply16 Apr 2021, 16:48
Official
Thanks for taking the time to share your positive service experience with us and for showing Tiisetso the recognition he deserves. We're so glad to hear that he was able to turn things around and that he left you with a smile on your face - we'll make sure he gets your message!
Best regards,
The MiWay Team
Best regards,
The MiWay Team