LP
Lubabalo P

1 reviews | Active since Mar 2016

23 Aug 2017, 10:51

Super Excellent Service Rendered

Wwwooooowww doesnt begin to express my gratitude to Mi Way Insurance Consultant Zandile Mfuphi during my traumatising ordeal of having a car stuck in the middle of nowhere. Her aura in calming me down and ensuring that I am safe. Courtesy calls every 3min to ensure if tow truck arrived and her constant updates and feedback is tremendous. This lady was God sent and if I was her line manager she would get more than average on that performance assesment. Thanks a million my car was towed safe to the Repair Centre and what gets more interstibg is how she does follow ups to check the state of my vehicle. She literally went beyond what I would regard as her call of duty. Thank you. Thank you. Thank you

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Aug 2017, 11:08
Official

Wow – it sounds as if Zandile saved the day! We are so glad that she delivered such world class service. Thanks for showing her the recognition she deserves and for sharing your positive service experience with us. We look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team