PM
Pappy M

1 reviews | Active since Jul 2010

26 Nov 2019, 10:33

Super Customer Service

i would like to say BIG UP'S to Mr Thato Ikaneng for the excellent service he provided yesterday (25/11/2019) as my car decided to stuck without any warning in the middle of a busy William Nicole Dr.i used the Whatsapp facility for assistance and in less than a few seconds after giving all the required info i got a call from this humble gentleman .Thank you for your outstanding customer service you made feel like i wasn't stuck alone, the frustration i had disappeared after i spoke you and help was here in no time.You calling me every now and then to check if i am okay 'lovely" you checking how far was the tow truck "marvelous' .Keep up the good work brother u such an amazing human being.Credit has to be to paid where its due and Mr Thato Ikaneng you deserve one.Thank you so much for your all round star performance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Nov 2019, 10:56
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Thato is so enthusiastic about delivering awesome service and we are so happy to have him on our team. We’ll be sure to show him the recognition he deserves and we look forward to keeping you impressed for years to come.
Best regards,
The MiWay Team