WA
Wesley A
1 reviews | Active since Jun 2013
08 Aug 2019, 11:19
Sucky service!
They debited me an extra R1500 more than what they should. They said it would take 7 days to refund which i fund highly unacceptable to which they said they could escalate the process if i send them a bank statement. I sent my personal bank statement to Nhlanhla Mabizela and still have not heard anything. My debit orders are bouncing because of their gross incompetence. From 5 stars to 1 star in 1 week. well done MiWay!
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MiWay Insurance's replyOfficial
08 Aug 2019, 11:43We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the MiWay way! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Aug 2019, 11:43
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the MiWay way! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team