RV
Rudolf V
1 reviews | Active since Mar 2012
22 Apr 2018, 08:45
Suck
I phoned miway on Monday, inconnection with my vehicle insurance. The guy was friendly and very helpfull, but had to put me through to a other department to assist. First they did not answer their phones. I was then told I will be called with in 72 hours. Which never happend. Tomorow they will say i did not honour my polish, but they never phoned back. Miway it doesnt help your front office is good, but the your back office suck.....
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Replies (2)
MiWay Insurance's replyOfficial
23 Apr 2018, 08:18We're sorry to hear that you feel this way. We've passed your message on and we will have your details deleted from our system.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply23 Apr 2018, 08:18
Official
We're sorry to hear that you feel this way. We've passed your message on and we will have your details deleted from our system.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
04 May 2018, 16:44We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that we didn’t mean to upset you.
Thanks for giving Asisipho the opportunity to step in and update your policy - we urge you to give us a shout if there's anything else you would like assistance with.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply04 May 2018, 16:44
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that we didn’t mean to upset you.
Thanks for giving Asisipho the opportunity to step in and update your policy - we urge you to give us a shout if there's anything else you would like assistance with.
Kind regards,
The MiWay Team
Best regards,