HK
Hilton K
1 reviews | Active since Sept 2009
06 Feb 2025, 12:17
Submitted a claim for geyser inside main residence that was faulty
Submitted a claim for geyser inside main residence that was faulty. They send plumber and elect guys to fix after almost a month. THE OTHER GEYSER IN FLAT THAT BURST AND WAS REMOVED DUE TO HEAVY LEAKS, still needs to ve replaced after more than a month after claim was approved. And many many calls and emails
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MiWay Insurance's replyOfficial
06 Feb 2025, 12:18It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply06 Feb 2025, 12:18
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team