SN
Sannie N

1 reviews | Active since Jan 2022

03 Mar 2023, 09:05

Strongly advise against: Disappointing service

I WOULD STRONGLY ADVISE ANYONE AGAINST TAKING OUT A MIWAY VEHICLE INSURANCE POLICY.

After having been a loyal MiWay client for about 5 years, I was extremely disappointed with how my flood-related claim was handled. Despite paying premiums and the excess, my car wasn’t fixed properly.

I am currently redoing a lot of the repairs, which means double the costs for me.

I called more than 6 times to cancel my policy and they kept delaying the process and making excuses, just so they could keep debiting my account.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Mar 2023, 09:15
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
 
Best regards,
The MiWay Team