SN
Sannie N
1 reviews | Active since Jan 2022
03 Mar 2023, 09:05
Strongly advise against: Disappointing service
I WOULD STRONGLY ADVISE ANYONE AGAINST TAKING OUT A MIWAY VEHICLE INSURANCE POLICY.
After having been a loyal MiWay client for about 5 years, I was extremely disappointed with how my flood-related claim was handled. Despite paying premiums and the excess, my car wasn’t fixed properly.
I am currently redoing a lot of the repairs, which means double the costs for me.
I called more than 6 times to cancel my policy and they kept delaying the process and making excuses, just so they could keep debiting my account.
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Replies (1)MiWay Insurance's replyOfficial
03 Mar 2023, 09:15We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Mar 2023, 09:15
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
