Stop debiting my account

Item: MiWay Insurance
Rating: 1
Author: Mawanda H

I moved away from MiWay 3 months ago, can you please stop debiting my account. I don't want a phonecall to explain or apologize I have been saying the damn same thing for 3 months and it's very annoying that I have to dispute the debit order everytime. Look for my ID number and associated account ********** 701084 and cancel it off please.

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

26 Sept 2016, 11:26

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. Busi will be in touch with you to discuss your concerns .

Best regards,
The MiWay Team

MiWay Insurance's reply26 Sept 2016, 11:26

Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. Busi will be in touch with you to discuss your concerns .

Best regards,
The MiWay Team

Mawanda H's updateReviewer Update

27 Sept 2016, 11:51

Thank you for the quick response and resolution. I'm pleased with how Busi Shabangu handled the incident.
That's how it should be. :)

Mawanda H's update27 Sept 2016, 11:51

Reviewer Update

Thank you for the quick response and resolution. I'm pleased with how Busi Shabangu handled the incident.
That's how it should be. :)

MiWay Insurance's replyOfficial

27 Sept 2016, 12:41

We really appreciate your feedback and thanks for giving Busi a chance to step in and assist.

Best regards,
The MiWay Team

MiWay Insurance's reply27 Sept 2016, 12:41

Official

We really appreciate your feedback and thanks for giving Busi a chance to step in and assist.

Best regards,
The MiWay Team