BS
Boipelo S

1 reviews | Active since Aug 2016

25 Aug 2016, 14:22

****** SpareWheel

<p>I received my car back from a panel beater of miways choice, I noticed that my spare wheel was missing. Hence i have a checklist showing that the was a spare wheel when my car was towed. I have contacted miway but still nothing is happening from their side. I do not understand how they can delay giving me a spare wheel, i mean it is one thing that one cannot drive without. </p> <p>Please advise, i have been communicating with miway. but the seems to be a no way forward. Claim Number : C758268 </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply25 Aug 2016, 14:37
Official

Good day Boipelo,

Thank you for your comments and apologies for the lack of service you experienced!

A claims advisor will get to the bottom of what happened, and get in touch to discuss your concerns.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply31 Aug 2016, 09:54
Official

Dear Boipelo,

We need to unconditionally apologise for the lapse in service you experienced initially!

Gift has since stepped in to get to the bottom of what happened, and we confirm that our service provider has ordered your spare wheel! They will keep you updated regarding the delivery of the part. Please don’t hesitate to give us a call if you need any further assistance!


Kind regards,
The MiWay Team