CM
Claire M
1 reviews | Active since Apr 2011
21 May 2021, 12:18
****** MONEYS
I cancelled my policy on 18 MArch due to Miway not correcting my details as requested, they took further debit orders for March and April. To date I have not received the refunds that were telephonically confirmed not have they refunded to fees taken while the policy was cancelled. I did receive confirmation the cancellation was received on 18 March. I will not recommend them to anyone as they never return your calls or answer their emails.
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MiWay Insurance's replyOfficial
21 May 2021, 12:57We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards, The MiWay Team
MiWay Insurance's reply21 May 2021, 12:57
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards, The MiWay Team