Stole Personal Details-Identity Number

Good Day,

Fellow South Africans, beware about this behavior, your personal details that's over looked and abuse...

I received an call from Mi Way, regarding a quote for Short-term insurance...

How did I know it's Mi Way, I have an True Caller App, that displays who or which company is calling me....

I never requested a quote in the 1st place, but what surpise me that the 1st pre-qaulifer(lead warmer)

Did ask me am I Valentino and is this my number that she is calling me on, I responded to, yes it's my number...

Immediately I ask her are they going to do an ITC check, because I don't any ITC enquiry currently done on my profile, or quote...

The call got disconnected...

2nd Pre-qaulifer(lead warmer) lady(Shaunese Osborne) called me from Mi Way Insurance with this landline number-***, I told her maybe it's loadshedding but the call got disconnected,

while she spoke to me, she already confirm my ID Number then Immediately I asked her, where did she receive my Identity Number specifically, I am not going to give consent to confirm my ID number this is against the law and POPI act...

I asked her, where did she get my details, Specifically my ID number,

she says they receiving there leads from Blue Label Company, I told Her I hope this call is recorded I am going 2 make sure I escalate this matter further...

Now you must understand my frustration, I have been working in the Insurance Industry for more than a decade, so I know how the lead procedure works....

Especially about clients, Personal details...

And I never gave Blue Label Company permission to dulvage my personal details and distribute it to Mi Way...

So in a nutshell Mi Way, pays Blue Label Company, for those leads...

For this reason I am going to make sure I fight this matter, because they are doing it to various people and other people aren't aware about the POPI Act...

To make it worse, there is no statuary disclose about Blue Lable Company in the call. Only when I asked, Blue Lable Company was mentioned...

If I requested a quote, with my ID number or personal details, by all means I was going to give consent 2 agree it's my ID number...

But, this is an outbound call, when I worked for one of the Biggest Short-Term Insurance Company In South Africa, I am not going to disclose there name, I had to ask the client for his or her Identity number to do a quote, not confirm it and give it to the client...

So, this undesirable practices needs to stop immediately, what If I don't use this number anymore, Then Network Service Provider recycle this number 072 and give it to somebody else, then what...

And then u get Mi Way that just confirming ID number without client's content or even ask the client for his or her ID number...

Ek gaan dit sê in Afrikaans die gedrag waar Julle wat Mi Way is, mense se ID Nombers netso het, Kom vandag op 'n einde, om Kwitasies te doen met mense...

Get your compliance officer, to do thoroughly an audit and Change this undisreable practices...

Many Thanks,