BK
Beatrix K

1 reviews | Active since Oct 2012

06 Dec 2017, 18:38

Stinking service

I could tell by when they forced me to write a review for something which was not yet done that something was wrong with them. My money was taken from another account after being assured that I was covered only to find out later that I wasn't covered and two of my bank accounts were debited. This is utter nonsense to the last degree and would not even dare to recommend any of my family or friends to insure with Miway. They don't even have the audacity to call and explain their mess to me instead they send me an SMS saying that I wasn't covered after taking my money.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply07 Dec 2017, 08:57
Official

We're so sorry for any lack of service you experienced! Khulu will be in touch to chat about your concerns.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply12 Dec 2017, 17:47
Official

In closing, we would like to thank you for giving us another chance to show you just how much we value you as our client.

Thabang has been in touch to help and we urge you to please let us know if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,